Search This Blog

Tuesday, June 17, 2008

Thank you to World Class Medical Service!!

I was riding my motorbike to Serian Hospital to do my pre-employment medical check-up. As I step into the outpatient section, hell, there were many people compare to those who were in the post office to get their fuel rebate. I show the letter of instruction from my employer and told them my purpose of visit. Then, the “counter man” shows me a long list of appointment and that means I only can get my pre-employment medical check-up in middle of July. Somehow, I need to report in tomorrow with my medical report. I suppose to make it at the private clinic but I cannot afford as it will cost me RM 120.00. What a poor jobless man can do with it?

I went to Charles Brooke Hospital and show my letter. “There is no medical check-up service here. Please go to Klinik Kota Sentosa to get it done” said the counter lady. “Ok. Thank you. I will go there” I replied. I rushed to Kota Sentosa Clinic and go to the counter. I met with an old counter man and gave my letter. “You cannot do it here. Please go to private to clinic”. I asked why it cannot be done in there. He said it will take time and they cannot do it today. So, I went to laboratory without register and put my letter into the basket and then my name was called. I get in the lab and the lady asked me to go to room 7A to ask for advice. I went to Room 7A and asked a man if I can do my medical check-up at that clinic. He told me that they cannot produce an immediate result. It will take about 6 weeks for them to release the result. He advises me to go to private clinic to do the medical check-up. I thanked him for a good service and instruction. I went to Gill Clinic and ask how much I have to pay for my medical check-up. RM 120.00 is the exact cost and no less. I have only RM100.00 in my purse and it is not enough at all.

As I kept on thinking, I thought that the best I can do is to go to RSAT which is a clinic for army in the army camp. It is quite weird for a civilian to go to army clinic to get treatment and medical check-up. I have no choice because I do not have enough money. I went to the counter and tell them my situation and problems. “Army is generous and willing to help at any time” said a Sergeant. I started with blood and urine test which took me about 10 minutes as they have all the equipment ready. After that I went to a room for eyes sight test which took me about 5 minutes. Finally, I have to go for chest x-ray scan but sadly, the x-ray house is full with a long list and I only can do it on next Monday. I told the nice and friendly army nurse that I am going to Timberland Medical Centre to get my X-Ray done and I paid for RM 25.00.

What amazed me was that why I cannot do my medical check-up at public clinic as a citizen of Malaysia and civilian and not army. Are they out of staff or the workers in the government clinic are lazy. It indicated that the Ministry of Health has not delivered their good service as what is stated in their mission and vision statement. Why should I go to army clinic to get this thing done while there are many government clinics around? Shall we call for Dr. Chua Soi Liek to reinstate and fix those blunders? Yes, you cannot expect much because it is a free of charge service. Excuse me?? Who pays their salary? Are they paid to do nothing? Are they lack of staff? Well, we educated many students and let them to be jobless. The funds are use in such a corrupted way and we are out of money to pay for chemist, radiologist and specialist. We are not lack of doctors or chemist bet lack of money to pay them. Where is the money? You know it as I found that is is better to have medical treatment in the army camp rather than in the public clinic.

2 comments:

Anonymous said...

You know you are going to a poliklinik where there are thousand of patients wanting to get medical treatment from various ailments that they are sufering from. Well if you need urgent medical attention you should have gone to the private clinic. As far as Charles Brooke memorial hospital is concerned it is a hospital to treat ex laper. If you are suffering from laperosy than that is the right hospital to go to.

Kota Sentosa clinic use to treat hundreds and hundred of patients some from as far as Bau and Kota Samarahan. You should have noticed the huge number of patients who went there to seek medical treatment and there are only thre medical officers on duty and two hospital assistants. If you are patient enough you should get your self registered by getting you queque number and wait for your turn t be called. I was there this morning and I was served at 11.30 am. I have no qualm about it as I pay only RM1.00 to get some medication for my ailment. I was seen by a lady doctor and my number was no 89 inspite the fact that I came at 8.30am. Anway I am a poor man and I don't wish to complain about the services provided. I canot afford a VIP treatment. If you want a VIP treatment you can go to other hospitals owned by the private sector. They are more efficient as they have the resources to attract good doctors. Good doctors form the public sector will always opt for the private sector where the pay is more lucrative as compared by the public sector. Doctors are only paid slightly above RM3000.00 a month upon finishing their housemanship. After they finished they would resign and set up their own clinic. That is the scenario the medical faternity is facing espically the public sector. The pay is lucrative and they are exposed to all short of occupational hazards and all types of diseases.

If you can afford why want to waste your time after all you can reimburse your medical fees from your potential employers.

I think you have failed to understand the general working condition in a poly clinic.
It is not fair you you to accuse that you cannot get the medical check-up at Kota Sentosa Poliklinik. Based on my past experience you have to register at the registration counter first and get you number. Once you are allocated your number, you will be served. But in your case you want to be treated like the Agong or a King.

I also noticed that you never empathise with the nurses, doctors and the medical staff. I think this is because you always put your own selfish interest first.

To accuse the officers of corrupt practices is also uncalled for. You always labelled others as corrupted. By why don't you report them to the authority concerned.

Somba Tirauh so Kpg Bumbok

Anonymous said...

why we have klcc, sic and we have good health facilities but lack of good health workers/health management?